ISO 9000:2000 was a version of the ISO 9000 series of standards for quality management systems. It was later superseded by ISO 9001:2015, which is the current version of the standard. However, I can provide you with the key clauses of ISO 9001:2000, which is one of the most important standards in the ISO 9000 series.
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| ISO 9000-2000 Clauses |
ISO 9001:2000 had five main clauses:
1. Clause 1: Scope: This clause defines the scope of the quality management system (QMS) and specifies any exclusions from the standard's requirements.
2. Clause 2: Normative Reference: This clause lists the relevant documents that provide essential information for understanding and implementing the requirements of the standard.
3. Clause 3: Terms and Definitions: In this clause, key terms and definitions related to the quality management system are provided to ensure a common understanding of the terminology used in the standard.
4. Clause 4: Quality Management System: This is the core clause of ISO 9001:2000 and outlines the requirements for establishing, documenting, implementing, and maintaining a quality management system. It includes sub-clauses related to general requirements, documentation requirements, and management responsibility.
5. Clause 5: Management Responsibility: This clause focuses on the commitment of top management to the QMS. It includes requirements related to management commitment, customer focus, quality policy, planning, responsibility, authority, and communication.
6. Clause 6: Resource Management: This clause deals with resource-related requirements, including provision of resources, human resources, infrastructure, and the work environment.
7. Clause 7: Product Realization: This clause addresses the processes involved in producing the organization's products or delivering its services. It includes requirements for planning, customer-related processes, design and development, purchasing, production and service provision, and control of monitoring and measuring equipment.
8. Clause 8: Measurement, Analysis, and Improvement: This clause covers the processes for monitoring, measuring, analyzing, and improving the performance of the QMS. It includes sub-clauses related to customer satisfaction, internal audit, monitoring and measurement of processes, monitoring and measurement of products, control of nonconforming product, analysis of data, and improvement.
Each of these clauses has specific requirements that organizations need to meet to achieve ISO 9001:2000 certification. It is essential to note that ISO 9001 has undergone several revisions since ISO 9001:2000, and the current version, ISO 9001:2015, has a different structure and requirements.
