Difference Between Product And Service

Abhishek Dayal
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Basis Product Service
Tangibility Physical, tangible items. Intangible, non-physical activities.
Nature Can be seen, touched, and possessed. Experienced, consumed, or utilized.
Production Manufactured or produced. Generated or delivered through actions.
Ownership Can be owned, purchased, and possessed. Cannot be owned but can be availed.
Evaluation Quality assessed based on attributes. Quality assessed based on experience.
Customization Can be customized to some extent. Can be highly personalized or tailored.
Perishability Can be stored without deterioration. Generally perishable, consumed promptly.
Return Can be returned or exchanged. Generally no return, service completion.
Inventory Can be stocked and managed. Not stocked, produced on demand.
Transferability Transferable ownership through sale. Non-transferable, consumed by recipient.
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